Westinghouse 14.1-Inch LCD Digital Photo Frame
Westinghouse 14.1-Inch LCD Digital Photo Frame
Exciting moments and memories will carry you through a lifetime; display them with a big and beautiful 14?digital photo frame from Westinghouse. This vibrant frame features MosaicView technology, 1280 x 800 resolution and 128MB of internal memory. Now weddings, graduations, births and special events can be displayed through the brilliant panel of the new 14?digital photo frame.
User Ratings and Reviews
5 Stars Excelent!
Perfect resolution! Though can’t say the same for the videos, plus it does not feature any audio.. But as for the images, it works perfectly! A++
2 Stars Dissapointed
When I first set the frame up I was very happy. It’s nice and large and not to difficult for me to operate. I like the resolution too. However, it seems that after about an hour or so of running it will freeze on a picture (distorting the photo by splitting it) and just lock up the frame. Only turning it on and off will let it work again. I called Westinghouse after trying all the fixes I could think of such as a different chip and reformatting my chip. It turns out, according to the tec I talked to, the frame is not suppose to support edited photos only RAW unedited jpg’s! He told me if you run it though photoshop you should not us it on this frame! Who doesn’t edit their photos? Why would I want to put a 12MB photo on my chip when I can use a much smaller and appropriately edited one? All my photos are run through PhotoShop. Seems like BS to me but there you have it. I’m not sure why it would run for a time then lock if the pics should not work, they should not work from the get go. They also said they don’t get a lot of calls on this issue but I beg to differ. After doing an internet search it’s obvious it’s an issue for many people.
4 Stars Great Picture
The first frame I recieved did not work, and Westinghouse did not have very knowledgable employee on their customer service line. However, the store I got it from was very helpful in replacing it with another frame which worked very well. The picture on the frame is phenomenal. Even the very large blowup size is crystal clear. A wonderful frame!
2 Stars Not even at half the price
Despite getting this at roughly half price, I would definitely not buy again:
- Starting up the frame is hard, and complex. Here’s the process for starting a slideshow with a usb flash drive: Hold the power button for 5 seconds. Await start up. Push the exit button (2nd from bottom) 3 times. Push the down button (3rd from bottom) once. Push Play button (4th from bottom) twice. Can’t believe they didn’t have it immediately start playing a slideshow from plugged-in media.
- Like other reviews, my frame freezes a lot (despite naming the pictures with very short names). You’ll be doing the above process a lot.
- The buttons are hidden on the side — ascetically nice, but given the above process, it’s hard to use. Further, the buttons are all smooth and round — there is no palpable difference to the button’s function. I have to look around the frame to see which button to press (which would be very difficult if the frame were wall mounted).
- The mini-usb file transfer does not work with Mac OS X.
- there is only 1 inch from the usb flash drive input to the frame edge. Thus, even a somewhat small drive (3.5inch) will stick out a lot from the side.
- The documentation is extremely poor. The above process for starting a slideshow from media is not described in the manual.
- Like other reviews, the view angle is very narrow. When not looking directly in front, the image looses detail as the contrast appears to decrease.
1 Stars RUN…don’t just walk away from this product!
If an item seems too good to be true…it usually is! I was sucked in by the AMAZING price of this 14 inch digital frame. I have a good friend who ordered this exact same frame from another vendor and he has had nothing but problems & Westinghouse customer support has been non-existent. I figured at this Amazon price I would try it, and if I had problems I would just return it to Amazon.
To make a long story short, my frame arrived defective, I tried customer service at Westinghouse ( I called 5 times!)and had a very similar experience with AWFUL customer support. I have heard rumors that Westinghouse may be filing for bankruptcy, and after this experience I believe the rumors. I will be returning this frame ASAP and spending a little more money for a different frame from a reputable company. Westinghouse does not care about the quality of their products, doesn’t care about their lack of product support, and clearly doesn’t care about their customers. But then again, why would they care if they are going to file for bankruptcy?
RUN AWAY from this product (& Westinghouse)….don’t just walk!!
Filed under: Digital Photo Frame Reviews